Accident management is the centralized handling of a motorist claim following a road traffic collision or other damages or mishaps that happen to a vehicle while on or off road. It is a cost-effective intermediary service which assists drivers in getting back on the road quickly and in managing the claims process. Whilst it is significantly more cost-effective for the innocent motorist, the service costs significantly more as a result a cost by the insurer of the driver.

The term encompasses a whole host of services, which may include 24-hour vehicle recovery, damage assessment, replacement car provision, arrangement of vehicle repairs, liaising with insurers, uninsured loss recovery, determining fault, personal injury assistance.

It is a particularly useful service for vehicle fleet operators, who need to keep downtime to a minimum. An outsourced accident management service can save managers time and administration costs.

Automotive repair shops that specialize in bodywork repair are known as body shops. Auto body technicians can perform paintwork repairs to scratches, scuffs and dents, as well as repairs to the bodies of vehicles damaged by collisions. Many body shops now offer paint less dent repair and auto glass replacement. Automotive repair shops that specialize in auto glass repair are known as auto glass repair shops. They offer auto glass repairs to chips, cracks and shattered glass. The types of glass they repair include windshields, car windows, quarter glass and rear windows. This type of damage is often caused by hail, stones, wild animals, fallen trees, automobile theft and vandalism.

Customer Support and Road Side Assistance

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